How To Bid

We understand that collectors rely on us to provide a smooth and reliable auction experience, and from learning more about an object, to ensuring your item arrives safely at your door, our experienced and friendly team are always here to help.

REGISTRATION

We hold our auctions directly here on our website, so all you need to do to bid is to create an account. Once you have an account, you can register to bid in any upcoming auctions.

  • For first time bidders, you will be asked to provide 2 forms of identification the first time you register to bid for an auction. This is to keep inline with HMRC anti money laundering regulations. You will be asked to provide: 


(a) Photo ID: for example a valid passport, valid driving license or National identity card.

(b) Proof of address: for example a utility or council tax bill or bank statement issued within the last 3 months.

  • We aim to approve bidders within 2 days if all the correct information is provided. We recommend registering early if it is your first auction with us.
 
  • If you have bid with us before you will be automatically approved for any new auction.

BEFORE THE AUCTION

 
 
  • You can request extra images and condition reports of any lot in an upcoming auction, we aim to fulfil all requests within 3 days. 
 
  • You can also leave absentee bids for any auction you are unable to attend live, directly through the website. 

INVOICES & PAYING

We aim to provide all successful bidders with their completed invoice the next working day after the auction.

  • We offer a number of payment options, the details of which will be provided at the bottom of your invoice. These will include:


(a) Bank Transfer

(b) Credit or Debit Card: either over the telephone or via a secure link (May incur charges for clients outside of the EEA).

(c) Paypal and Stripe

SHIPPING & COLLECTION

Our experienced post-auction team handle the processing, packing and shipping of all  of our auction lots.

 
  • We offer flat-rate worldwide shipping via our contracts with Royal Mail, Deutsche Post, DHL and TNT.
 
  • We also work with third-party art handling and logistics companies Pack & Send and Convelio for the transportation of particularly large or fragile items.

When you bid with us we offer all of the following benefits:

LOW BUYER’S COMMISSION

We offer our lowest auction commission when you bid directly from our website, and with no internet charges you save up to 8%.

CERTIFICATES

Every piece we sell comes with a certificate signed by us, verifying that it has been vetted by our consultancy team.

FLAT-RATE WORLDWIDE SHIPPING

Our in-house packing and shipping team ensure your pieces arrive safely to your door. We always offer shipping at the best possible rate.

MAINTENANCE OF YOUR COLLECTION

Our experienced customer care team are always happy to give impartial advice regarding the authentication, conservation, and storage of your collection. 

If you have any queries regarding taking part in an auction at Apollo, please email auction@apollogalleries.com.